Terms of Use
Effective Date: January 15, 2025
Welcome to Hom! These Terms of Use (the "Terms") govern your use of Hom's platform, services, and content (collectively, the "Services"). By accessing or using the Services as a Dreamer (homeowner), you agree to be bound by these Terms. If you do not agree, please do not use the Services.
Terms of Use Sections
Use of the Services
Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement.
Permitted Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services for fraudulent, harmful, or unauthorized activities.
Account Security
If you create an account on our platform, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
Intellectual Property
Ownership
Hom owns all intellectual property rights in the Services, including text, graphics, logos, and software. These materials are protected by copyright, trademark, and other laws.
Limited License
Hom grants you a non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes.
User Content
Your Content
By submitting or uploading any content to the Services (e.g., project details, reviews), you grant Hom a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content to provide the Services.
Prohibited Content
You agree not to post or upload any content that is defamatory, offensive, illegal, or infringes on the rights of others.
Matching and Payments
Freemium Access
Dreamers have free access to Hana for project scoping and AI assistance.
Intent Fee (Fully Refundable)
When requesting a match with a Doer, Dreamers must pay an Intent Fee ($250-$500) to indicate commitment. Fee structure reflects project scope as per below:
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Small projects (<$10K) → $100 intent fee
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Mid-size projects ($10K-$50K) → $250 intent fee
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Large projects ($50K+) → $500+ intent fee
This fee is credited toward the Doer's down payment or refunded if no match is made.
Payment Processing
All payments to Doers must be processed through Hom's system to ensure security, transparency, and dispute resolution support. Dreamers agree to make milestone payments according to project agreements facilitated through the platform.
Third-Party Services
Doer Relationships
Hom connects homeowners ("Dreamers") with licensed professionals ("Doers") for home projects. Hom is not a party to contracts between Dreamers and Doers and does not guarantee the quality or outcome of their work.
Third-Party Links
The Services may include links to third-party websites or services. Hom is not responsible for the content or practices of those third parties.
Disclaimers and Limitation of Liability
No Warranty
The Services are provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied.
Limitation of Liability
To the fullest extent permitted by law, Hom is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services.
Doer and Dreamer Interactions
Hom does not guarantee the performance, behavior, or qualifications of any Doer or Dreamer. All agreements, disputes, and outcomes are the responsibility of the respective parties.
Indemnification
You agree to indemnify, defend, and hold harmless Hom and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.
Termination
Hom may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or for any other reason at our discretion.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Changes to These Terms
Hom may update these Terms from time to time. If we make significant changes, we will notify you through the Services or by other means. Your continued use of the Services constitutes acceptance of the updated Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: terms@welcome-hom.com