Information We Collect

When you use Hom, we may collect the following types of information:

Personal Information You Provide

When you sign up for our platform, fill out forms, or communicate with us, you may provide personal information, including your name, email address, phone number, and project details.

Automatically Collected Information

We may automatically collect information about your device, browser type, IP address, and usage of our platform to improve your experience and our services.

Project-Specific Information

Details about your home renovation or repair project, including preferences, timelines, budgets, and other relevant data.

How We Use Your Information

We may use the information we collect to:

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Connect you with vetted professionals ("Doers") who may be a great match for your project.
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Provide, improve, and personalize our services.
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Respond to your inquiries and provide customer support.
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Communicate updates, offers, or other relevant information about Hom.

How We Share Your Information

Hom is a platform that connects homeowners ("Dreamers") with licensed professionals ("Doers"). To facilitate these connections, we may share the following information:

With Doers

We share project details, including the information you provide, to help Doers determine if they are a good fit for your project. Your contact information may also be shared with Doers if they are selected to connect with you.

With Service Providers

We may share your information with third-party service providers who assist us in operating our platform, such as hosting services, email communication providers, and analytics tools.

As Required by Law

We may disclose your information if required to do so by law or in response to a legal request.

In the Event of a Business Transfer

If Hom is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices

You have certain rights and choices regarding your information:

Access and Update

You may request access to or updates of your personal information by contacting us at privacy@welcome-hom.com.

Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or contacting us directly.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy

Hom is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at privacy@welcome-hom.com

California Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA):

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Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect about you and how we use and share it.
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Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
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Right to Opt-Out: You have the right to opt out of the sale of your personal information.
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To exercise your rights, please contact us at privacy@welcome-hom.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through our platform or by other means. Please review this policy periodically for updates.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: privacy@welcome-hom.com

Privacy Policy

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